Privacy Policy

Security

Privacy at Every Conversation

Parlemo Keeps Your Data Safe with secure infrastructure and industry-standard security

Your Data, Protected

Security is built into every layer of our voice AI systems. Customer and caller information is handled using secure infrastructure and industry-standard security practices designed to protect data throughout its lifecycle. Sensitive information is transmitted through encrypted connections, while access to client data is restricted to authorised systems and personnel.

Privacy By Design

Our AI agents are designed to collect and process only the information needed to handle conversations and complete their intended tasks. Client data remains separated and access-controlled, helping ensure that information is only available where it is required. Data retention can also be configured around business needs, reducing unnecessary storage of sensitive information.

Secure Integrations

When your AI agent connects with tools such as CRMs, calendars, lead-management platforms, or other business systems, integrations are configured using secure authentication and controlled permissions. This allows the agent to perform the actions it needs without unnecessarily exposing the rest of your business data.

Built For Trust

From a caller's first conversation to the information delivered to your team, security and privacy remain a priority. We continuously aim to follow security best practices so businesses can benefit from AI-powered communication while maintaining control over their customer data.